Krishi Jewels provides service for products purchased from www.krishijewels.com, with the service duration varying based on the product type.
All services are exclusively conducted at the head office, requiring approximately 30 days to complete.
Service costs are determined by the applicable warranty conditions, with charges communicated to customers prior to payment.
The service process commences only upon customer consent, with a mandatory bill and warranty paper required.
Customer grievances are handled with care under head office supervision.
Krishi offers service solely for products purchased from its own showrooms or website.
Procedure for Service
Bring the purchased product to the nearest Krishi showroom and hand it over to a sales executive.
For service assistance, customers should send the product to the Krishi Headquarters at Hyderabad using a postal service of their preference.
Clearly communicate the issue to the sales executive, who will provide a printed service job card with the company seal, detailing the charges.
Krishi manages the service and contacts the customer upon completion or if any service-related challenges arise.
Following service completion, the head office dispatches the product to the respective showroom, notifying the customer for collection.
Payments can be made at the showroom during product collection.
One free service is available within two years of purchase; after two years, no free service is provided.
Krishi Jewels Buy Back Policy
Products purchased from Krishi can be bought back at its showrooms, not for cash refund but for trading towards new ornaments.
This policy enables customers to keep up with trends and access fresh designs.
The buyback amount is specified in the warranty paper, with a bill and warranty paper necessary for the transaction.
Customers benefit by saving money and avoiding storing unused products, as these may lack resale value over time.
Krishi's PR model category offers a buyback warranty, a first in the history of imitation ornaments, allowing customers to exchange premium model products for new ones.
